CASE STUDY SUMMARY The client is a Fortune 100 company and is one of the leading technology firms in the globe. To improve the client’s Digital Interactions Team and optimize the customer experience through their interactions with our client across all formats. They...
Client is the largest U.S distributor of plumbing supplies, PVF, waterworks, fire and fabrication products. The firm had an inventory of ~3MM SKUs which had to be classified into a product family. Only ~330K out of 3MM SKUs had been classified manually by a...
CASE STUDY SUMMARY The client wanted to enable lead scoring for effective targeting of existing and new customers by Sales reps. They needed a one stop solution that could help them prioritize customers and provide customer profiles to Sales reps for effective...
CASE STUDY SUMMARY The client was looking at doubling their retail store footprint in the US. To make the right location choice, they wanted some clarity on the impact of controllable factors on store sales. APPROACH We addressed the client’s challenge in a 5-step...
CASE STUDY SUMMARY An average sales rep handles an area covering over 200 customers and over 450 projects. Identifying weekly priorities on customers, leads or projects to target was proving cumbersome, given the multiple platforms and views. Besides, these views...
CASE STUDY SUMMARY The client extensively relied on a manual Excelbased contract management approach. This was not scalable, leading to inef?cient decisions. The process was cumbersome involving manual entry and review process, communication with thirdparty deal...
CASE STUDY SUMMARY The client had been testing their online grocery channel to offer better online and delivery service. They wanted to expand this service into more stores and newer markets. The client was looking for a solution that could help them identify...
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